Reference

Terms and Conditions for pokok baju

These terms govern how your account works on pokok baju — what you agree to when you join, how your wallet and payment activity is handled, and what applies when you use bKash, Nagad, or Rocket to move funds.

Account agreementbKash, Nagad, Rocket wallet rulesEligibility by regionFair use policy
pokok baju Terms and Conditions for pokok baju
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

These terms include commitments we make to you about how your account data is stored, how long we keep transaction records, and how you can request changes. Here is what that looks like in practice.

Account Security

Your account is protected by OTP verification on login. If you notice an unrecognised session, report it through live chat immediately and we will lock the account while we review.

Transaction Records

We retain records of all deposits and withdrawals — including bKash, Nagad, and Rocket transactions — for the period required under these terms. You can request a statement from your account history tab.

Data Requests

You can request a copy of the data we hold on your account, or ask us to correct inaccurate details, by contacting support with your registered mobile number as verification.

Term Changes and Notice

We notify you before any change to these terms that affects your wallet, payment limits, or account access. The notice comes to your registered contact.

CONTACT FOR TERMS

Reach Us About Your Account Terms

If any part of these terms is unclear — or if you believe a restriction has been applied to your account incorrectly — our support team can walk through it with you. Queries about payment rules for bKash, Nagad, or Rocket are handled directly, not through automated replies.

Live Chat Start a chat from your account dashboard. It connects you to a real agent who can read your account status and explain any term that applies to you.
Email Support Send your query to our support address listed in your account settings. Include your registered mobile number so we can match it to your wallet record.
Help Centre Our help section has a dedicated terms section covering wallet rules, account restrictions, and what to do if you disagree with a decision made under these terms.

Common Questions About These Terms

Here are the questions we get most from people who want to understand what they are agreeing to before they start using their account.

Yes. Submitting your registration means you have read and agreed to these terms. They apply to every deposit, withdrawal, and game session from that point forward.

No. Your account is personal. Allowing another person to access it or transact through your bKash, Nagad, or Rocket wallet on your behalf is a breach of these terms and may result in account suspension.

Withdrawals must go back to the same verified payment method used at deposit. If you deposited via Nagad, your withdrawal is processed to that same Nagad account after verification is complete.

If a game room or account feature is not visible after login, it is most likely a regional restriction based on your local law and eligible region. Contact support for a specific explanation.

We send a notification to your registered contact before any material change takes effect. If you continue using your account after the notice period, that counts as acceptance of the updated terms.

Yes. If you receive a notice of a terms change and do not agree with it, you can contact support to request account closure before the new terms take effect. Any verified balance will be settled to your payment method.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.